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Managed IT Services

Product Procurement
GovDirect can procure computer technology businesses need when businesses need it. They analyze your needs to determine the best solution, perform difficult product searches, and then directly process your order with zero hassle. And, in contrast to other resellers, it doesn’t matter whether you’re implementing a large-scale roll out or just ordering a few boxes. GovDirect is able to ship any quantity of product, built the way you want it, delivered the way you want it, and deliver it accurately and on schedule. Once we determine what your business needs, we’ll create a plan, set it all up and train you how to use it. We’ll even help you move and reinstall if you relocate.
In addition, GovDirect’s partnerships with industry leaders allow them to get the best prices and first rights to the best products, a value they pass along to their customers. These partners are at the forefront of quality and innovation: Cisco, IBM, Microsoft, HP, Xerox, Panasonic, Lenovo, and many more.

Network Optimization
GovDirect will review your server configuration and network infrastructure to ensure your operating system is current and arrayed for optimal performance. This includes an inspection of drive configurations to ensure data security, as well as an inspection of error logs to detect any performance alerts.

Network Installations and Upgrades
GovDirect can plan, deploy, migrate, support, diagnose, integrate, and upgrade your network. GovDirect can also manage your network so you can keep up with the speed of emerging technology, which as everyone knows, can be fast.

Gov Assurance
GovDirect’s Gov Assurance Program is the ultimate way to get the most out of GovDirect’s managed services. It’s tailored specifically for small- to medium-sized businesses and guarantees proactive support and security for your entire network, readily available technical support resources 24/7, and secure access to critical information from anywhere. And all of this comes from a fixed monthly fee that forever does away with the hassle of typical “nickel and dime” contracts common to the IT industry.

Network Efficiency
GovDirect can help your network save time and money by wiring your network for voice-over Internet protocol (VoIP). This technology allows secure communication in real time anywhere on your network, ensuring time sensitive information gets where it needs to be at the right time.

Telephony Solutions
Maximize the returns on your network investment with GovDirect’s Voice over IP (VoIP) Telecommunications technologies. VoIP allows users to make voice calls through a broadband Internet connection instead of a regular (analog) phone line. What can VoIP do for you?

Transmit more than one phone call over the same broadband-connected phone line—a simple way to add an extra line to an office. Integrate fax, email and voice mail, and convert voice to text.
Use 3-way calling, call forwarding, automatic redial, and caller ID without additional charges.
Experience enhanced security versus traditional phone lines.
Make and receive calls from anywhere you have a broadband connection.
Use audio and video teleconferencing.

Preventive Maintenance
When hardware goes down, it can bring a business’ productivity to a halt. Talented GovDirect technicians can maintain your hardware and make sure your computers, laser printers and other computer hardware are in tip-top shape. Whether they need their yearly cleaning, the replacement of worn-out parts, or your servers need attention, GovDirect’s technicians can take care of problems before they occur either in their state-of-the-art, static-free maintenance center or on-site.

Certified By Manufacturers
GovDirect technicians are certified for under-warranty repairs for the following:
HP Commercial-Series Workstations, Servers and LaserJet Printers Lenovo ThinkPads, Workstations and Servers Xerox Multifunction Devices and much more.