Case Study


Based in Morganton, NC, the Morganton Department of Public Safety is a city initiative committed to providing safety for community members via professional law enforcement and fire protection services.

Mobile Computing Solutions & Services for Water

Whether you’re monitoring equipment or reading smart meters, Panasonic is helping to keep water and sewer companies moving forward.
Engineered to withstand drips, drops, dust and grime, Toughbook® laptops and tablets thrive and survive in the toughest environments. Panasonic is committed to deliver rugged mobile computing
solutions that help water utilities get the job done, wherever it takes you.

  • Select Toughbook and Toughpad mobile devices go beyond
    the standard safety testing to achieve ANSI 12.12.01-2000
    certification1 and are TAA-compliant, approved for
    government deployment.
  • Panasonic and its partners design a wide assortment of
    heavy-duty docks, mounts and other peripherals—including
    barcode scanners, printers and magstripe readers—to expand
    and enhance the Toughbook and Toughpad capabilities.
  • Panasonic values keeping backward compatibility to allow
    customers to save the expense and hassle of replacing vehicle
    docks every time a new model is introduced.
  • Panasonic is the only major manufacturer that designs, builds
    and tests its mobile devices in its own factory – allowing quality
    control, consistency and parts availability to be monitored
    every step of the way.

Not only is a Toughbook purpose-built to withstand extreme mobile
environments, but it has the exclusive Panasonic ProServices
support team standing behind it. To help ensure uninterrupted
worker productivity and efficiency, Panasonic offers support and
services throughout the lifecycle of your mobile computing device.

Panasonic ProServices for Toughbook and Toughpad include:

  • Pre-deployment consulting
  • Engineering design and field engineering expertise
  • Deployment services (imaging, asset tagging, etc.)
  • Warranty coverage and maintenance services
  • Mobile Security Services
  • Mobile Device Management
  • Hard drive replacement
  • End of life recycling

For more information or to schedule a free demo call 888-TOUGH-31 or email

InFocus Mondopad: The all-in-one touchscreen collaboration system for video conferencing, whiteboarding, data sharing, and more

Work Better Together

In-room and remote visual collaboration made easy

InFocus Mondopad elegantly blends video calling, whiteboarding and more into one giant touchscreen PC for efficient face-to-face collaboration with people in any location. Bridge communication gaps, strengthen teams,capture & share information, train more effectively, and save time and money. You’ll never want to meet without it.

Key Features

  • Big, bright touch display everyone in the room can see
  • Choose sharp 4K or 1080p HD resolution
  • Native HD video calling and data sharing that’s crystal clear
  • Interactive whiteboard and on-screen annotation
  • BYOD-friendly to connect & share with any device
  • Built on a fast & flexible i7-based Windows PC
  • Wireless keyboard and mouse included
  • For a limited time, ConX Video Meetingsubscription now included

Mondopad Ultra for Performance & Precision

Our premium Mondopad Ultra series offers high performance collaboration tools to meet the exacting needs of business and enterprise. Mondopad Ultra features vivid 4K resolution for an incredibly sharp picture, and our most powerful processor for high demand applications and information security. Connect global enterprise infrastructures and employees, and make every meeting or presentation more effective and engaging with Mondopad Ultra.

  • 4K resolution offers more detail & more depth for amazing life-like images
  • Built on a powerful Intel Core i7-6700T processor and Q170 chipset with Intel vPro™ technology
  • 256 GB solid state hard drive
  • Choose a 70” (INF7023) or 85” (INF8521) model

See faces and content side by side with dual-stream video conferencing capabilities. You can even split them onto a second touch display — one display shows participants’ faces while the other shows content.

Video Connect to the World

Instantly bring people together from anywhere in the world to visually collaborate on the same content and do better work in less time. InFocus video calling service is included for the first year, so you can make and receive video calls right away–or add your own video conferencing client onto Mondopad as you would on any other PC. Bring groups of people together with InFocus’ cloud-based ConX Video Meeting service. Users can connect from any device, anywhere. Subscriptions available ranging from 3 seats to 100 virtual meeting rooms, each with 50 seats–offering simple, effective video collaboration.

ConX Video Meeting now included

For a limited time, Mondopad now includes a subscription to ConX Video Meeting, for easy cloud-based video conferencing. Connect with anyone around the globe—on other SIP and H.323 endpoints, as well as mobile devices, PCs,or Macs—and transform the way your company communicates. Complimentary 3-seat, one year subscription makes video collaboration simpler and more effective than ever before.

“The way InFocus enables our agency to clearly connect with one another face to face, from our six different locations throughout the world, helps us to be more cohesive and builds more trusting teammate relationships, resulting in better work.

-Gabe Winslow, Partner, Sq1

Interactive Whiteboard

Stop taking pictures of your stained, old-fashioned whiteboard and step up to the digital Mondopad. Brainstorm, capture, and share your ideas on an interactive whiteboard without borders or barriers.

  • Capture, save, and email whiteboard notes directly from the Mondopad
  • Create a whiteboard on a canvas up to 100 display screens in size
  • Paste backgrounds and images onto a whiteboard and annotate on top
  • Write or draw with a complete collection of digital pens, shapes, lines, and colors

View, Annotate, and Share

Never lose an idea. Quickly and easily take notes on anything you’re presenting and then save the changes.

  • Use the same whiteboard tools to mark-up whatever you’re presenting:

– Documents, presentations, spreadsheets, images, etc.

– Web pages

– Videos

  • Save your notes as an image and email it directly from the Mondopad
  • Manage common or secure files accessed by email, office network, USB drives, and cloud-based services like Dropbox

“With the unique ability of the Mondopad to draw and annotate, our personnel in their respective classrooms can see anything the instructor is talking about.”

– Mike Heimbecker, Fire Inspector, Addison Fire Protection District

Bring Your Own Device

Participants can securely connect and share content with Mondopad from PCs, Macs, tablets or smartphones – making meetings more collaborative, productive and sustainable.

  • Cast your device’s screen to the Mondopad
  • View up to four AirPlay or Chrome casts simultaneously
  • Control the Mondopad with your device from anywhere in the room—advance slides, browse the web, annotate
  • See what’s being presented on the Mondopad from your device
  • People can also make video calls to your Mondopad from a PC, Mac, tablet or smartphone

Accessories / Solutions

InFocus products work together so you can collaborate effectively in and out of the conference room.

Video and Audio Solutions

Provide and capture the best views and sounds in the room for efficient and clear communication.

RealCam PTZ Camera (INA-PTZ-4): True HD 1080p resolution and pan/tilt/zoom with included remote control

Thunder Speakerphone (INA-TH150):

VoiceAware anti-echo & noise-reducing technology for any size meeting room

Video Conferencing Solutions

Collaborate with multiple participants and share faces and data on-demand.

ConX Video Meeting: Secure cloud-based video meeting rooms for large groups on nearly any device

(get a FREE trial at

121 Premium (IN121PRM-1Y, IN121PRM-2Y, IN121PRM-3Y): Add 4-way videoconferencing

and custom SIP address capabilities to your Mondopad. Upgrade from 121 Basic to 121 Premium with

IN121PRM-UPG. Have SIP addresses with your domain name with IN121PRM-DOM.

121 Basic (IN121-1Y, IN121-2Y, IN121-3Y): Standard 2-way video call dial tone and SIP address

(the first year is included at no additional cost with your Mondopad purchase)

ConX Phone (MVP100): Easy-to-use desk video phone for on-demand video communication from remote locations

Display & PC Solutions

Enhance the usability and power of Mondopad with these solutions.

JTouch (INF5701p, INF6502WBp, INF7001ap, INF7002WB, INF8501):

Extend your Mondopad’s

desktop to a second touch display and show two apps at once

Upgraded PC Configuration (INA-6700TMP-UPG):

Upgrade the memory of th 65-, 70-, or 85-inch

Mondopad from 8GB to 16GB, and upgrade the hard drive from 256GB to 512GB

For more information email or call 727.754.2697.

GovDirect’s Complete Evidence Management for Panasonic Arbitrator

GovDirect’s Evidence Management Service GovAssurance is the ultimate way to get the most out of your investment in the Panasonic Arbitrator Solution.

GovAssurance provides full life cycle support for Panasonic Arbitrator systems. With our fully Certified Integrator staff, we can provide best in class proactive support and remote monitoring for your entire digital evidence management system. Our services can be tailored to your needs and budget, including 24/7 technical support and access to a Certified Arbitrator Integrator for installation of software updates. All of this comes with a fixed monthly fee that does away with the hassle of typical “nickel and dime” contracts common to the IT industry.

Simply put, it allows GovDirect’s support center to continuously monitor and proactively manage your evidence management system. GovRemote is the tool by which GovDirect can provide clients immediate remote assistance. With user authorization, GovDirect can remotely assist users with the evidence management applications and diagnose problems —all in real time, reducing the need for on-site services and saving time and money.

GovDirect can support you 24/7, freeing up your permanent IT personnel to focus on your organization’s overall technology strategy and to plan new projects.

Contact GovDirect for more on Installation and Configuration Services and Evidence Management Services call 888-TOUGH-31 or email


The Panasonic Toughpad A2 can handle whatever you throw at it and much more

Panasonic announces the newest addition to the Toughbook family the new fully rugged 10.1” FZ-A2 Android Toughpad. Equipped with powerful enterprise class features, the FZ-A2 comes with the Android 6.0 Marshmallow operating system and Android for Work’s enterprise security built-in.

At just under two pounds, the FZ-A2 tablet is light weight for easy portability and has been certified by an independent third party testing lab to meet MIL-STD-810G certification to ensure unmatched durability. The FZ-A2 offers protection from drops of up to five feet and has achieved an IP65 rating for protection from dust and water.

Equipped with an 800 nit, 10-point capacitive touchscreen display, the FZ-A2 tablet provides bright, crisp imagery in any condition whether workers are using their mobile devices in an indoor hospitality environment or outdoors in the field. Additionally, its screen can be used with or without gloves to capture signatures or other annotations in direct sunlight or even in the rain. The FZ-A2 tablet is also equipped with an 8MP rear camera for high-quality, professional image capture.

“Our customers rely on mobile technology to make their jobs easier and more efficient,” said Brian Rowley, Vice President of Marketing and Product Management, Panasonic System Communications Company of North America. “We are continually innovating to develop rugged tablets and laptops that can meet the needs of today’s increasingly diverse mobile workforce. The FZ-A2 is the ultimate tablet for mobile field work that will continue to evolve with our customers’ needs and work requirements.”

The fully rugged tablet is powered by an Intel Atom Processor with software encryption for enterprise-grade security and management features, the highly secure platform is ideal for use in home health and other environments that must meet HIPAA requirements for enhanced data and privacy protection.

Designed with enterprise class features such as an end-user changeable, hot-swappable battery, the FZ-A2 delivers more performance hours per shift. Its thin, powerful form factor with multiple interfaces is ideal for such applications as kiosk in retail environments. Programmable front facing buttons make daily tasks more efficient. The FZ-A2 tablet provides greater expandability with Panasonic’s industry leading reliable connectivity for mobile workers who need dependable and fast access to data or the ability to process documents in the field for guided selling and direct store delivery.

Users can select one of three integrated configurations each equipped with optional features, including an integrated barcode reader for retail kiosk or warehouse and distribution applications, a Smart Card Reader for enhanced security, and an additional USB port for increased peripheral device connections. The optional forklift or vehicle mount and desktop cradle accessories, combined with the tablet’s thin, portable form factor, provide the flexibility for workers to use the tablet as a handheld or mount the device for delivery and route driving.

For more on the Panasonic Toughpad A2 visit or call 888-TOUGH-31.

4 Steps Public Sector IT Must Take to Become Agile

We’re reminded every day that the pace of innovation just gets faster and faster.

Agility, in the eyes of the ‘business’ typically presents itself as tangible capabilities that can be seen, touched, and experienced. In the domain of IT these are usually instantiated in the form of some sort of application or mobile app.

Agreeing that the pace of change is constantly increasing, then it follows that corporate IT risks being left behind if it doesn’t also keep with the pace, specifically in these four fundamental areas:

  1. Structure

IT needs to shift to an agile structure, which some Public Sector organizations have embraced. An agile structure should empower each person in IT with the opportunity to deliver. Adopting a dev/ops model in IT is growing in popularity because it increases the empowerment of IT teams by blending development with IT operations. Classically, these IT functions were separated into two separate teams but more IT teams are finding that combining those functions leads to faster delivery of business capabilities.

Agile scrum teams are another structural change advocated by GDS in IT. These teams are defined to help accelerate delivery through iterative, “sprint-based” development. Both of these examples require that Public Sector IT change their structure, which may mean breaking down fiefdoms and empires, so don’t underestimate the fact that there could be strong resistance to these structural changes.

  1. Mindset

Typically, in the private sector, IT has truly become a team sport, because technical decisions are being made in a more distributed fashion as the business functions become more tech-savvy and more technically empowered. Within the Public Sector however, IT needs to be thought of and act more like a broker of solutions, rather than the gate-keeper of any and all things technical. IT should be empowered to offer pragmatic options to solve a particular business challenge.

We need to stop negatively labelling the non-IT business power-users as “shadow IT” and instead embrace them by providing self-service solutions that they can easily exploit. Our goals should be enabling the business teams to do the things that, in the past, only IT could do. We should adopt a self-service mindset.

  1. Tools

Dev/ops, continuous integration, and agile development often require new tools. The old legacy development tools need to be replaced with tools designed to fully support speed of delivery demanded. Some of these tools are open-source which requires a mindset change in some Agencies and IT teams which perceive open-source as inherently insecure. Appropriate use of open-source needn’t expose to undue risk.

Much has been written about the possibility that open-source is actually more secure than closed-source, given that more code reviews and testing typically happen in open-source. Maven, Puppet, Chef, and Jenkins are just a few examples of the popular open-source solutions that are designed to speed IT delivery and improve quality of those deliverables.

  1. Knowledge

Public Sector IT can empower the organization through a “knowledge uplift.” Given that architectures are much more distributed and much more cloud-based, IT needs to become the cloud architecture experts. We are seeing a resurgence in the need for enterprise architecture and the expectation grows in the times of austerity that IT is not beholden to external organizations and understands “how it all works.” This requires a desire by IT teams to expand their knowledge to understand the bigger picture and not just a specific technical domain. Their technical knowledge and experience needs to be combined with solid business knowledge – including business goals and business operations.

Our recommendation is to push your architects out of their comfort zone and get them educated about cloud architectures, both formally and informally. Formally occurs through training and certifications and informally occurs through networking with their peers.

To discover what solutions GovDirect can offer for Public Sector IT teams, call 888-TOUGH-31 for more.

Panasonic Releases the NEW Toughbook CF-33

Panasonic just added a new addition to the Toughbook family with the revolutionary CF-33. Inspired by the increasing demands of mobile professionals, the Toughbook 33 delivers rugged mobility in a highly customizable package that also includes a generation of backward compatibility. The nature of these jobs requires a laptop that’s thick and rugged, and in today’s world of versatile hybrid notebooks, consumer-facing devices simply don’t have this advantage. Boasting a magnesium alloy chassis and a fully rugged design, the Toughbook 33 is for those whose jobs require a laptop meeting military-grade MIL-STD-810G standards.

This is a laptop that, according to Panasonic’s claims, can withstand drops, shocks, vibration, rain, dust, high temperatures, low temperatures, humidity and, of course, an ‘explosive atmosphere’.

The Panasonic Toughbook 33 gets with the times in more ways than one, too. Not only are the processors up-to-date, but there’s a choice between 256GB and 512GB of storage space with RAM configurations of 8GB and 16GB available.

The Toughbook 33 has a 12-inch screen that’s equipped with a QHD (2,160 x 1,440) resolution. It’s a capacitive multi-touch screen which can be used while wearing gloves, and it also supports an IP55-rated digitizer pen. In the flesh, the Toughbook 33’s screen is among its standout features. The 3:2 aspect ratio might seem like a step backwards from the 16:9 standard followed by previous Toughbooks, but for its target audience, this format better accommodates legacy applications that haven’t been updated. Panasonic choose this to make the tablet easier to handle, and for better viewing of business applications such as Computer Aided Dispatch (CAD) for law enforcement officers. Other benefits of a 3:2 over a widescreen include less vertical scrolling, more closely resembles the size and feel of 8.5 x 11 paper, and less interference around airbag zones for better vehicle‐occupant safety.

This laptop’s display is rated at a brightness of 1,200 nits, which is a lot more obvious when you’re looking at it head-on than it is in photos. As a result, you don’t have to worry about sunlight getting in the way of, say, accessing your Computer Aided Dispatch and completing tasks quickly and efficiently.

With such a bright, vivid screen, and powerful processors, it’s safe to say we were concerned about the battery life on the Panasonic Toughbook 33. So it was a relief to hear that – if nothing else – the battery is a swappable component of Panasonic’s latest professional-grade workhorse.

Not only can you store two batteries at a time in the Toughbook, but an upgrade makes it possible for the battery life to last 20 hours, as opposed to the default battery’s 10 hours of longevity. In our hands-on demo, we got to take a look at the charging dock, which can apparently handle four battery units at a time.

Luckily, switching the batteries out is relatively painless. By simply sliding off a panel located on the back of the tablet, the interchangeable batteries of the Toughbook can be removed and replaced in a matter of seconds.

For more information on the CF-33 visit or call 888-TOUGH-31.

Looking for that perfect cooperative for your IT and Av needs? Look no further than the National IPA.

National Intergovernmental Purchasing Alliance (National IPA) is available to public agencies, educational institutions and non-profit entities nationwide. National IPA saves you time and money. Participating in the cooperative buying power of more than 48,000 entities allows you to pay less for products and reduce administrative costs, which helps you do more with less. So why is National IPA so effective at creating more economical buying opportunities for you? Because we offer strength in numbers and years of government purchasing experience, you can have confidence in every contract.

Contracts are competitively solicited, evaluated and awarded by a government entity acting as the lead agency.

Contracts are awarded utilizing industry best practices, processes and procedures, ensuring maximum value and absolute security with complete transparency of the process.

Most experienced cooperative team in public procurement, cooperative purchasing and supply chain management.
In these days of dwindling dollars, you want a partner who can help strengthen your buying position, reliably and consistently.

What Differentiates National IPA?

National IPA has the most robust portfolio of quality contracts in the cooperative space! Our agreement portfolio has everything your organization needs to run efficiently and effectively.

National IPA has the most experienced cooperative team in public procurement, cooperative purchasing and supply chain management. With over 150 combined years of public procurement experience and over 275 years of cooperative purchasing experience, you can trust that you are in good hands with our team!

Contracts are competitively solicited and publicly awarded by a government entity. Awards are made utilizing the best processes and procedures ensuring maximum value and absolute security with complete transparency of the process. The Lead Agency Model is considered to be a best practice in the industry!

Participating in the cooperative buying power of more than 48,000 entities allows you to pay less for products and reduce administrative costs, which helps you do more with less! We are the fastest growing in the market, resulting in the largest purchasing power to save you valuable time and resources!

Lead Agency Contracting Process
All agreements offered through National IPA have been awarded via a thorough Request for Proposal (RFP) competitive solicitation by a public agency/governmental entity (e.g. state‚ city‚ county‚ public university or school district). The contracting process is the foundation of National IPA and sets us apart from other cooperatives. In order for even the most restrictive agencies nationwide to realize the best value offered by cooperative procurement‚ National IPA ensures that industry best practices‚ processes and procedures are applied.

The Cooperative Contracting Process
1. The lead agency prepares a competitive solicitation, incorporating language to make the agreement accessible nationally to agencies in states that allow intergovernmental (i.e.: “piggyback”) contract usage.
2. The lead agency issues the solicitation and any required amendments and notifications‚ and conducts pre–proposal conferences/meetings.
3. Interested suppliers respond to the solicitation.
4. The lead agency evaluates the responses, negotiates the final terms and conditions and ultimately awards the master agreement.
5. All documentation is posted on the National IPA website and made available to the public.

National IPA is committed to the integrity of the procurement process. Access to solicitation and award documentation is always available in the Documentation sections of each awarded agreement. No FOIA or special request necessary.
The lead agency procurement teams and the National IPA team of certified public procurement officials are available to answer any questions you may have or discuss the process in detail.

The Lead Agencies
The lead agencies who currently solicit and award cooperative contracts available through National IPA are considered some of the best procurement teams in the nation. National IPA is honored to be partnered with the best–of–the–best when it comes to process‚ procedures and industry leaders. For more information on National IPA call 888-TOUGH-31.

Rugged detachable laptops a powerful option for the USGS


Designed for the demands of nearly any environment, the Panasonic Toughbook CF-20 is a fully rugged, lightweight laptop that easily detaches to become a 10.1″ tablet. The Toughbook 20 is a multifunctional tool that the U.S. Geological Survey (USGS) can easily utilize for both field data collection and as a desktop

The device features a durable MIL-STD-810G and IP65 design along with a magnesium alloy chassis. It comes with a sunlight-viewable display, gloved multi-touch capabilities and a new waterproof digitizer. Despite being fully rugged, its fanless design is lighter and thinner for easy portability. At 3.9 pounds (tablet weight is 2.1 pounds), this machine is great on the go.

Toughbook 20 benefits for the U.S. Geological Survey

With a MIL-STD-810G design, daylight-readable screen and the flexibility to interface with the necessary sensors and instruments needed by the USGS, the Toughbook 20 is the ultimate solution for field experts researching water availability, human and ecosystem response and management options.

Running Windows 10 Pro and powered by an Intel Core m5-6Y57 vPro Processor and 8GB of SDRAM, the Toughbook 20 is powerful enough to oversee projects and manage operations back at the office.

At only 3.9 pounds, the Toughbook 20 is good on the go with a clever built-in handle, an optional bridge battery that allows hot-swappable battery replacement for continuous use and optional 4G LTE mobile
broadband with satellite GPS.

Toughbook 20
• Windows 10 Pro
• Intel Core m5-6Y57 vPro Processor
• 10.1″ WUXGA 1920×1200
• Built-in dual purpose handle & kickstand
• Optional rotating hand strap
• Optional Insertable SmartCard reader
• Sunlight-viewable display works with or without gloves
• 1080p webcam with dual array mic
• Ports: Serial, USB(x4), LAN, HDMI, VGA, MicroSD
• Removable battery
• 3-year limited warranty, part and labor

For more information on the Toughbook 20 or any of the other Panasonic products visit or call 888-TOUGH-31.

Expedite and prioritize emergency communications

Get Private Network Traffic Management.

When your job is keeping the public safe, communication is critical. During natural disasters, states of emergency, or large public gatherings like sporting events,
subscribers’ applications (mission critical and non-mission critical) are forced to compete for network resources. Now, there’s a higher level of service available for your critical data
applications. This helps escalate the needs of first responders when network traffic is in high demand.

Manage network congestion.
Private Network Traffic Management consolidates emergency communications and enables your agency to control which applications get preferential access.
Private Network Traffic Management is an enhancement that provides you with a premium and differentiated network experience through Quality of Service (QoS)
capabilities. It allows you to create IP traffic preferences for mission critical applications, secure a high level of service and achieve more predictable application performance
during times of peak network demand.

Three ways to drive your traffic
Verizon Wireless 4G LTE Private Network with Private Network Traffic Management offers agencies three levels of service to help you map mission critical applications:

Benefits of an enhanced network
With Private Network Traffic Management, agencies can realize an improved user experience during network congestion through:
More control. When the 4G LTE Private Network experiences heavy peak utilization, Private Network Traffic Management gives you the ability to grant preferential access to network resources.

Faster response. Enable prioritized data communication using standards-based IP packet marking to and from first responders to help them react more quickly and appropriately.

Higher productivity. With more predictable application performance during high-traffic periods, your response team can use mission critical applications more effectively to help improve continuity of data communications.

New potential. Private Network Traffic Management extends QoS policies traditionally provided on fixed WAN to the 4G LTE Private Network, giving you expanded network control.

Access priority. During heavy network usage, emergency response subscribers get priority network access for essential communication modes, such as radio resources.

Private Network Traffic Management Core Components for agencies Traffic. Agencies can use IP Differentiated Service Code Point (DSCP) application marking to map applications into the Mission Critical Class of Service (CoS).
Bandwidth. Agencies can allocate different bandwidths for applications into the Mission Critical CoS according to the specific application’s requirements.
Access priority. During network contention, the network grants access to qualified first responder subscribers before allowing access to other subscribers.

Why Private Network Traffic Management from Verizon?
Only Verizon Wireless offers public safety agencies:
• Improved experience during
network congestion.
• Wireless network preferential access for
first responders.
• Increased control and predictability over
application performance.
• QoS policies from fixed WAN extended to
4G LTE Private Network.
• America’s largest and most reliable
4G LTE network.

For more information call 888-TOUGH-31 or email

Accelerate your journey to hybrid and public cloud with CloudScape

Organizations embark on cloud migrations for a variety of reasons. Whether it is to reduce their infrastructure cost, scalability or improve their overall performance and time to market. One thing is certain, migrating applications to the cloud is complex and requires careful planning and information to get it right when you do decide to make a move.

Don’t know where to start? No problem.

You have been asked by your CIO to move some business applications to the cloud. Now you are faced with the challenge of knowing where to begin; what the impact of a potential move would have on your organization’s infrastructure. CloudScape doesn’t make the application move for you; it will do a lot of the legwork to get you started in putting together an effective migration strategy. CloudScape is the fastest way to turn infrastructure data into migration decisions.

Key Benefits

  • Identify immediate opportunities: Start small and scale your application migrations by finding the best opportunities to migrate.
  • Best fit for cloud: Not all applications are created equally. CloudScape helps identify the most suitable applications for cloud.
  • Application Architecture Considerations: With CloudScape, you will have all the data needed to evaluate how the app is architected, the level of effort required to move it, what impact will moving to cloud have on demand.
  • Reduce Target Cloud Cost: Evaluate cost and resource requirements for public and private cloud by comparing the cost of running applications in target cloud environments.

Start analyzing today

For more information about CloudScape migration, call Carl Steffens at 402.323.4805 or email at

Off-The-Wall Whiteboarding

Ormiboard Pro extends interactive displays, projectors and Whiteboards, enabling users to easily create and share lessons, games and activities with just about any mobile device.

With 2-way, ping-pong and whole group collaboration, Ormiboard Pro captures student assignments, completed activities, assessments and attendance data, allowing users complete control over their history.

Responsive & Adaptive

Large interactive displays use Ormiboard Pro to its fullest potential, with up to four split-views on a single panel, or support for up to four users on the same multi-touch table. Ormiboard Pro’s library of resources includes multi-touch.

Sharing & Control

During live sessions, users may view all student sessions on one screen and select any individual’s activity to show on the front-of-class display. Students easily join sessions with a shared pin while each unique student’s session history is recorded and saved.

Extraordinary UI

All functionality springs from a simple, floating set of to0l pallets that adapt to any size screen or display. Select an object, and the tool pallet changes to show actions and options related to that item.

Create & Deliver

Ormiboard Pro pairs tools teachers love with an open canvas for easy sharing to any mobile device.

“With Ormiboard, EXO U is redefining how new and already existing displays and devices can work better together.”

-Ken Royal, Royal Reports

Authoring Tools

Use the unique pallet interface to save, play, and edit Ormiboard. Create shapes, write text, draw, and add clipart and pictures.

Interactivity Pallet

Enable custom actions and animations or embed external content such as web pages, video, and sound.

See Student Screens

Teachers can view simultaneous student sessions on a single screen, and select any student’s activity to appear at the display.

Advanced Activity Building

Create advanced and engaging activities using simple JavaScript code and publish as interactive mini-applications.


Sharing modes include interactive, play-based, and ping-pong for rapid back and forth collaboration.


Enjoy easy to create, on the fly polling or self paced tests, as well as activity-driven assessments, and quizzing capabilities.

Access & Sharing

Easy Pin registration connects any device. Teachers can view all student sessions on a single screen, share it, and save it.

Multi-Touch Friendly

Editing is a breeze on multi-touch surfaces and games come to life on interactive tables. Split panels into 4 views for group activities.

Setup LAN/Group Wizard

Easily set up fast collaboration over local area network with server wizard. Teachers can form groups and collaborate.

Teacher Upgrade Path

Users can directly upgrade to the basic online edition of Ormiboard for 3rd party integrations.

For more information on what GovDirect can do for all of your AV needs call 402.323.4842 or email

Supported OS

Android 4 and up

Mac OS 10 and up

Windows 7 and up

iOS 7 and up





Online, public network

O_ine, local network




Full HD

4k Support

Import and export

HTML Native


Image (JPG, PNG)



Open O_ce


Supported Browsers

Firefox v43 and up

Safari v9and up

Chrome v49 and up

IE v11 and up

Edge v13 and up


Coding Capability


Events based

Rigid body physics engine


communication layer


Supported media

Text + Web links

Images (JPG, SVG, PNG)

Pen input / Hand draw

Video (YouTube)

Audio (MP3)



Online, public network

O_ine, local network



Full HD

4k Support

Healthcare Beyond the Office with Mobile & In-Vehicle Networks Healthcare IT Enabled by 4G LTE


  • An overview of how wireless connectivity is enabling healthcare to be more flexible and competitive
  • Considerations for choosing healthcare solutions that ensure secure, reliable, and cost-effective network connectivity
  • How 4G LTE improves the delivery of care and patient satisfaction
  • A customer success story featuring St. David’s Foundation Mobile Dental Program

It’s time for healthcare providers to change the way they think about their services. No longer is healthcare simply about healing sick patients in the confines of the office or hospital. Growing competition driven by changes in public policy and consumer
expectations mean that healthcare organizations must find ways to meet patients where they want and need healthcare the most—which requires extending care, and connectivity, beyond the boundaries of traditional healthcare facilities.

With the Internet at their fingertips, patients now feel a greater sense of empowerment and choice, which is driving the “consumerization of healthcare.” Today’s consumers are savvier, have higher service expectations, and are more comfortable with technology. They seek providers who not only care, but whose service offerings enable wellness. Additionally, sweeping changes ushered in by the Affordable Care Act, along with growing business pressures, have begun to turn the standard reimbursement model on its head, shifting from a pay-for service model to a pay-for-value model that focuses on wellness and prevention.

New paradigms in healthcare IT promise care providers the best of both worlds: superior care with greater flexibility. The growth of 4G LTE networks now lets medical professionals sever traditional ties to the office and use high-speed, reliable connectivity to enable key wellness programs and bring advanced care to patients anywhere and everywhere.

The growing number of healthcare professionals who see patients at home or even in their workplaces use mobile networks to ensure secure, compliant connectivity from anywhere to quickly update charts, check patient prescriptions, review reference materials, and communicate with the patient’s team of providers, all without having to return back to the central office. Similarly, from first responders to public health providers, healthcare professionals who do their work on the road rely on in-vehicle networks to transmit lifesaving information and update patient records without having to return to the central office. This white paper explores how healthcare IT administrators are enabling mobile Internet access through 4G LTE; considerations for choosing healthcare solutions that ensure secure, reliable, and cost-effective network connectivity; and the advantages of 4G LTE connectivity over traditional wired solutions.

For more information call GovDirect at 888-TOUGH-31 or email

GovDirect Offers Zone Defense Asset Tracking Technology

GovDirect’s an Exclusive Distributor or Zone Defense Solutions

GovDirect’s focus is to grow our business to better serve our clients which is why we became an Exclusive Distributor of Zone Defense solutions. This partnership was an ideal opportunity to provide back-up camera solutions to our customers. Zone Defense and GovDirect’s mission is to keep our customers safe and safer for those who share the road with you. Zone Defense was specifically created to produce quality components for accident avoidance systems in the transportation industry. These solutions are so diverse they can be found in a multitude of industry’s such as first responders (fire trucks, police cars, ambulances), the waste industry (garbage trucks), buses (school and cross-country bus systems), delivery services (international and local freight), RV and general construction and municipal vehicles. Zone Defense didn’t stop at back-up cameras now offering asset tracking technology.

Zone Defense Asset Tracker

The Zone Defense rechargeable asset tracker devices are a self-contained, self-powered asset management and monitoring tools. Specifically designed for discrete short term tracking on containers, trailers, mobile equipment, heavy machinery, medical equipment, employees, tool boxes, etc. When an asset is moved from its geofence location or stolen, your device can be sent a message changing it from asset management to security mode to facilitate recovery. Through the secure user friendly web portal, the end user can configure the number of wake-up intervals (reports per day) or other alarm activation modes on their individual units such as motion, temperature, fluid level, etc. as well as configure the notifications you receive under certain conditions such as theft, low battery, motion, tamper, etc.

  • Turnkey end-to-end solution (Device, Network Connectivity, Web Application)
  • Asset monitoring from any computer or mobile device with internet access
  • Built in cellular and GPS antennas
  • For units used in the USA: Both standalone and enhanced assisted GPS for ensured reporting in regions where weak signal may be an issue (large cities, indoors, underground structures, etc.) with a typical position accuracy to 3 meters
  • User defined alerts via web portal, e-mail, and text message such as low battery, geofence, motion, tamper, external sensors, etc.
  • Standalone device with a long life rechargeable battery (twelve months at four reports per day)
  • Available power harness to hard wire to a power source and trickle charge
  • Available wired and Bluetooth sensors to monitor and control external resource such as refrigeration units, generators, lights, etc.

Ability to private/white label both hardware and web portal with available API for integration to many enterprise software systems

How it Works

Zone Defense’s redundant system uses a pure GPS satellite signal and cellular assistance to triangulate your position when a GPS satellite signal is not readily available. When our device can’t get that information from the satellite itself, it pulls it from the local cellular towers to acquire your position. With assisted GPS, carriers have antennas positioned all over the country that are constantly pulling satellite data. Using assisted GPS translates into:

  • Faster location acquisition
  • Less processing power
  • Better battery life
  • Radically improved positioning in non-optimal environments


Our built-in 150 pound pull force magnet, gives you peace of mind once the tracker is in place, it will remain securely attached. With near real time GPS tracking out system will ping as frequently as every 15 seconds, providing law enforcement personnel fast data to track assets, send notifications to multiple personnel and view real time data in our enterprise grade portal. With Zone Defense Asset Tracker stake outs are no longer necessary. It’s as easy as attaching the unit and monitor remotely the asset. This rugged covert monitoring system is weather, dust and water proof enabling law enforcement to execute operations quickly to maximize productivity and use resources more effectively.

What Makes It Different

Four reports per day, our entry-level device has a six month battery life before it has to be recharged. Also available is a slightly larger unit which has a ten-year non-rechargeable battery, that also sends four reports per day.


This flexible platform offers a wide variety of options to monitor and collect the data from your assets in the field, with four analog inputs, four digital inputs and six digital outputs. Choose from an unlimited selection of sensors to connect to this devise so crucial metrics can be reported at your convenience. Sensors can be attached for temperature, run time, motion, tampering, light or fill levels.

Web Portal

At a glance you have all of the relevant metrics available and set up alerts so you can stay informed while focusing on other things. Coupled with Google Maps and Google Earth, you can see exactly where your devices are at all times. Managers can delegate to line-level employees by granting user level access and assigning them to groups. Reporting is easy and intuitive to create, they can even be exported in common formats like Microsoft Excel. This turn-key solution is our enterprise grade portal. If you would like the software to look and feel like your company we can accommodate that as well.

For more information on the Zone Defense Asset Tracker visit or call 888-TOUGH-31.


8 Cybersecurity Challenges Facing Higher Education

Chief information security officers grapple with the fast-paced cyberwar waged on higher education.

The number 1 issue for higher education IT leaders this year is information security, according to EDUCAUSE leaving chief information security officers the task of combating a variety of issues as they try to keep their campuses safe from cyber criminals. Information security regularly shows up on the EDUCAUSE Top 10 list, though it earned the first spot this year.

Universities are in an expensive arms race scrambling to buy new tools and revise tactics to counter the latest cyberattacks.  Meanwhile, the attackers find ways around the tools, switch strategies and hit different targets. Cyber security continues to be an ever moving target.

Whatever the outcome, this can be expensive for Universities.  If they lose a fight, they’ll get hit with financial losses. If they win a fight, they probably invested plenty of money in a good security program.

In this race, chief information security officers have to make choices about what security risks they will tackle first leaving some to fall to the bottom of the priority list, which is why so many universities were hit by networked printer hacks this past spring. While the hack was annoying, it didn’t shut down research and education, which were much higher priorities. That said, this hack is a harbinger of some of the challenges that the Internet of Things could bring to the field.

Chief information security officers cited eight major challenges they’re dealing with today.

  1. Phishing

Just under a third of users opened emails in 2015 that were designed to trick them into clicking a malicious link or downloading malicious software attachments, according to the Verizon 2016 Data Breach Investigations Report, which analyzed 2,260 breaches and covered more than 100,000 incidents. That’s up from 23 percent last year.

  1. User education

Students have a full load, faculty work 60 hours a week, and the rest of the staff members are working on teaching, learning and research. With these busy schedules, cybersecurity awareness often takes a backseat to teaching and learning.

  1. Cloud security

Cloud computing works well for the IT side of the university, but it also presents challenges for Chief Information Security Officers.

The cloud has taken off like crazy, and it’s a great help, but at the same time, it’s complicated from an information security perspective because there’s a lot of due diligence that has to take place.

  1. High-profile information security strategy 

Security doesn’t always top the list of university leaders’ priorities. But with risks and consequences rising, it’s important to get security on the radar at the executive level and establish a comprehensive strategy that has buy-in from the top down.

  1. Next-generation security technology planning

In this expensive arms race, it’s difficult for universities to catch up with the tools that the cybersecurity industry creates given the limited resources they have, and they have to figure out a plan for how they will make sure their security tools are as up to date as possible.

  1. Identity and access management

Universities also deal with the challenge of putting systems in place that will control who can access different applications and what level of access they need.

  1. Governance over data security

When universities aren’t centralized, it’s more challenging to govern data security.

  1. Unsecure personal devices

With faculty members and students bringing so many devices on campus, the security staff members don’t have the opportunity to make sure those devices are safe and secure.

To tackle these challenges, Chief Information Security Officers suggests three standard approaches that will help reduce information security risks:

  • A proactive, deep-defense approach
  • User training
  • Higher education collaboration among institutions

The strategies will vary depending on each institution’s risk factors and management plan for those risk factors. If you’re looking to keep your higher education institution safe let GovDirect help! Visit or email for more information.

GovDirect now an Exclusive Distributor of Zone Defense

GovDirect’s focus has always been on providing the best in class solutions to our customers which is why we became an Exclusive Distributor of Zone Defense solutions. This partnership was an ideal opportunity to provide back-up camera solutions to our federal customers. Zone Defense and GovDirect’s mission is to keep our customers safe and safer for those who share the road with you. In an effort to purchasing Zone Defense products easier a website was created to offer these products to everyone with just a click of a button. Check out the new website at

About Zone Defense

Zone Defense was specifically created to produce quality components for accident avoidance systems in the transportation industry. These solutions are so diverse they can be found in a multitude of industry’s such as first responders (fire trucks, police cars, ambulances), the waste industry (garbage trucks), buses (school and cross-country bus systems), delivery services (international and local freight), RV and general construction and municipal vehicles.

Why Zone Defense?

Zone Defense systems are designed for quick install with little impact on your production line or service fleet maintenance departments with easy add-on components makes expanding all our systems simple. Zone Defense systems are designed for commercial applications and there are no environments we can’t handle. Zone Defense is a leading supplier of back up camera systems, monitors, sensors, recording devises, accessories and other visual safety solutions worldwide to the commercial vehicle market. With an extensive selection of accessories, cables and adapters we have the solution to meet your business needs. Offices worldwide to better serve our customers Florida, Indiana, Canada and Hong Kong.

No Zone Campaign

In 1994, the Federal Motor Carrier Safety Administration introduced a campaign called ‘No-Zone’ or ‘Share the Road’ to educate the driving public on how to safely share the road with trucks and buses.  The goal was to increase awareness of danger areas or No Zones areas like blind spots, around commercial vehicles, where cars can disappear from the view of the driver.  Crashes are more likely to occur in these No Zones leading to injuries, property damage and even death.  Through educating the driving public with this campaign can reduce the amount of crashes in the future. The FMCSA has worked closely with law enforcement agencies to develop a broad-based strategy to increase public recognition about truck and bus limitations in an effort to influence the public’s driving behavior.

Zone Defense provides various camera styles for multi-use applications as well as sensor, recording and navigational equipment.  For more information visit or call 877-266-5977.

Failure Rates: Panasonic vs. The Competition

The Tough Advantage

Panasonic has a long track record of investing heavily in research and development of high quality materials, innovative technologies and highly sophisticated, vertically integrated manufacturing facilities. So it should be no surprise that Panasonic Toughbook mobile computers and Toughpad tablets rarely fail.  In fact, Panasonic mobile computers and tablets are nearly ten times more reliable than the standard business laptops and tablets.  According to PC Magazine, the May 2011 issue, reported an industry average failure rate of 15%. Panasonic’s service records as of June 2011 show an average annual failure rate of 2.4% for the Toughbook mobile computer. In addition, when specifically comparing rugged computers Panasonic’s failure rates are more than 80% lower than other rugged PCs in the first two years. Panasonic users are also 60% more likely to have a rugged computer for five years, increasing the ROI dramatically.

Core Manufacturer

The low failure rate and proven reliability of Panasonic computers and tablets begins at the factory.  Panasonic being the only major manufacturer that designs, builds and tests its laptops and most components in its own factory; allowing Panasonic better quality control and consistency.  Low failure rates translates to less downtime, fewer repairs and an overall lower total cost of ownership. Panasonic Toughbooks and Toughpads on average have a 15% lower total cost of ownership percentage. Over the life of a typical mobile computer, that adds up to over hundreds of dollars in savings and a better end user experience. If for some reason on the rare occasion when a Toughbook or Toughpad does fail, Panasonic’s award-winning technical support and the vast warranty services, including priority overnight exchange of user-replaceable parts.

Commitment to Research and Development

Panasonic continues to improve current products and develop the next generation, cutting-edge products through extensive research and development that enables the customer to succeed in the world’s most demanding environments.

  • Over 2,500 engineers across six factories all focused on innovation
  • Among the top 20 investors in research and development
  • Hundreds of U.S. technology and process patents have been secured

Greater Customer Satisfaction, More Deployments

95 of years of customer service, 20 years of computer expertise, Panasonic achieves more rugged PC deployments at larger organizations than any other brand on the market. Based on satisfaction with repair rates, 88% of Panasonic Toughbook customers are highly likely to make a repeat purchase.

Solutions for Every Industry

Empowering professionals to do their best work customers in government, healthcare, production, education and commercial enterprises both large and small, depend on Panasonic to reach their full potential, achieve a competitive advantage and improve outcomes. Panasonic offers a complete suite of products and solutions to meet all customers’ business needs. All Toughpad and Toughbook mobile computers are available as TAA –compliant and approved for government deployment.

Minimized Downtime

World-class customer service and support ensures repair time will be minimal.  Three-year limited warranty on notebook PCs, 24/7 technical support hotline, receive user-replaceable parts and repairs for all, industry benchmark turnaround times on repairs, 45-second average hold time and all U.S. based call centers.

Still not convinced a Toughbook or Toughpad is for you? Let’s get one in your hands today! Call 888-TOUGHT-31 or visit for more information or a free demo.


Transparency and Accountability in Law Enforcement with the Panasonic’s Arbitrator Body Worn Cameras and Arbitrator 360 HD Solutions

Body Worn Cameras in Today’s World
Now more than ever Police agencies are beginning to equip their officers with body worn cameras and in-car camera solutions. The hope is that these cameras will increase transparency and accountability for both law enforcement and the public when an incident is called into question.
Body worn cameras are still relatively new, research on their effectiveness is limited, but the Justice Department has reported a decrease in the number of complaints from the public in areas where body worn cameras have been implemented. In fact, over the course of one year, the police department in Rialto, California, in partnership with the University of Cambridge-Institute of Criminology (UK), reported the following statistics since randomly assigning body-worn cameras to various officers:
• 60 percent reduction in officer use of force incidents
• Half the number of use of force incidents for shifts with cameras compared to shifts without
• 88 percent reduction in number of citizen complaints between the year prior to and following camera deployment
Panasonic’s Arbitrator 360 HD takes Evidence Collection to the Next Level
Panasonic has taken video-evidence capture and management to the next level with the Arbitrator 360°™ HD and the NEW Arbitrator® Body Worn Camera. Delivering HD-quality evidence capture in vehicle and on foot, the Arbitrator evidence collection system improves incident documentation, streamlines operations, enhances officer safety and accelerates convictions. And now with the ability to export, store and manage video on the Panasonic Unified Evidence Management System (UEMS), law enforcement agencies can achieve total digital asset management and strengthen every link in their chain of evidence.
The Arbitrator 360°™ HD rugged in-car digital video recording system leads the industry in image quality and precision for unmatched critical mobile video evidence capture. Its full HD 1080p front camera delivers amazing clarity and ultra-accurate color representation, and the system supports up to five cameras of simultaneous recording for a full 360-degree view to maximize situational awareness.
Military-tough and Intelligently Engineered
The Arbitrator 360 HD system is MIL-STD-810G-tested for resistance to shock, vibration, extreme temperatures, dust, moisture and other harsh conditions, built to survive the demands of law enforcement use. Based on years of extensive feedback from law enforcement agencies across the country, the Arbitrator 360 HD system’s video technology is purpose-built and designed on the foundation of Panasonic i-PRO surveillance cameras.

Efficient and Tamper-proof Evidence Storage
The system’s Video Processing Unit supports up to two 512GB solid-state hard drives and provides full Power-over-Ethernet to attached IP cameras. The system is equipped with a tamper-resistant key lock, and recording can be activated based on predefined triggers such as the use of the vehicle’s sire or other devices. Transferring and managing evidence is simple with the system’s built-in wireless options via offload using the Arbitrator 360 HD CommandR application.

Capture Evidence from Every Angle
The Arbitrator 360 HD main camera offers the industry’s widest viewing angle, equipped with a 360X digital zoom and ultra-low-light viewing, you can capture clear evidence from a distance, even at night. Arbitrator 360 HD makes recording seamless, with 16 automatic and manual triggers to ensure you capture clear evidence – from double-tapping a wireless mic, to opening a back door, to turning on the light bar. In addition, the system provides the ability to record evidence simultaneously from up to five different cameras and three audio inputs, with pre-recoding for up to 90 seconds so you won’t miss a second of critical evidence capture.

Storage Options
The Panasonic SafeServ™ Management software enables user configuration, evidence management preferences and the ability to export evidence for use in court or other areas. By cultivating video evidence from the Arbitrator Body Worn Camera in unison with the Arbitrator 360° HD in-car video system and Panasonic fixed surveillance cameras, law enforcement agencies can now depend on a unified evidence platform to preserve every link in the chain of evidence. Plus, with flexible storage options, evidence can be stored locally, through the cloud or using a hybrid of both to help control TCO. For more information on The Arbitrator 360 HD solutions, Body Worn cameras or storage options call 888-TOUGH-31.

Think all rugged laptops and tablets are the same? Here’s everything you need to know.


Any reasonable buyer would expect that if a device is marketed as rugged it is at least a little more durable than a standard off-the-shelf consumer product, but how durable is it really? In today’s mobile computing market, it can be difficult to understand what the term “rugged” really means. How can buyers be assured the devices they are investing in will be reliable when it counts the most?

This may seem arbitrary, but questions about ruggedization can have real consequences for end users. Our growing dependence on mobile technology few instances where computer downtime does not have a major impact on productivity. In the case of first responders and
military personnel, to declare computer uptime as “mission-critical” is to understate the challenging environmental conditions they face and the important responsibilities they are tasked with every day.

Rugged Testing: MIL-STD-810G

The U.S. Department of Defense (DoD, developed a series of tests in 1962, called MIL-STD-810G specifications
(Mil-Spec), used to validate the level of ruggedization in a piece of technology. These Military standards include dozens of tests rather than just one single test, with strict parameters to simulate how a mobile device will operate under various environmental conditions. Once a device passes MIL-STD-810G specifications, they are approved for use by all departments and agencies of the United States DoD.

Drop Test

What is a drop test? One of the most common causes of damage to mobile business devices are drops. Given the unconventional work environments that mobile workers are faced with a drop is even more likely in the course of their day. The device is dropped from various heights at 26 different angles (every edge, corner and side) onto 2-inch thick plywood over steel plate on concrete. The height at which the unit will still turn on and operate, generally between 12 and 72 inches, is the rated drop specification.

What Questions to Ask? While MIL-STD-810G specifications allow for companies to use up to five devices to pass drop testing, Panasonic conducts all tests on the same unit to mirror our users’ true working conditions. Does your device’s manufacturer do the same? How many devices did it take to pass? At what height was the unit tested?

Rain Test

What is a rain test?
This test simulates using the device in inclement weather or on a job site around water. A device is blasted with 5.8 inch-per-hour rain and 70 mph winds, for 30 minutes per surface while operational. Few mission-critical workers can put their work on hold due to a rainstorm.

What Questions to Ask? Many devices are marketed as “water resistant.” What does this really mean? Is it just spill resistant? Did it merely pass the vertically falling rain/drip test (Procedure III)? Is the device only showing an Ingress Protection (IP) rating instead of submitting to this test?

Vibration Test

What is a vibration test? Mobile devices experience heavy vibration when mounted in jeeps, tanks or trucks; or in the public safety market, mounted in patrol cars, fire engines, ambulances and even helicopters. This test simulates the vibrations typically experienced in an off road vehicle or even helicopter mounted environment.

What Questions to Ask? Was the device operating during the test? Was it mounted during testing as it actually would be in use? Ask about the specific conditions and duration of testing to ensure they mirror the types of environments your workers will face in the field. Also, ask what parameters the manufacturer set for the test conditions. This could be anything from simulating gentle driving on paved surfaces to a rocket launch. For helicopter mounting, make sure the units are tested using Category 24 of this test.

Altitude Test

What is an altitude test? Conducted on a device in an altitude chamber simulating 15,000 feet above sea level, while operational this performance test is for workers collecting valuable data or leveraging data to make mission-critical decisions in high-altitude locations can’t easily replace a failed device. Standard hard drives find this type of situation to be a challenge, where the needle floats on a cushion of air above the platter. With
the reduced atmosphere at 15,000 feet, it is much easier for vibrations to cause an impact between the needle and the platter. This simulates use in an unpressurized cargo aircraft or in mountainous locales.

What Questions to Ask? For unpressurized aircraft environments, ask if the device was also tested for vibration to see how a standard hard drive will hold up. Might this device be used in mountainous regions above the altitude for which it’s been tested?

High Temperature Test

What is a high temperature test? Performed at 140°F for thirty minutes this operational test simulates a devices exposure to high temperatures for an extended period of time, like a device being left in a vehicle on a sunny day or a hot factory environment. This test shows the ability of the device to survive and operate in extreme temperatures. While most processors function well at room temperature, but experience catastrophic failure when exposed to extreme hot or cold.

What Questions to Ask? Find out how long the device was tested in the extreme heat.

Sand and Dust Resistance Test

What is a sand and dust resistance test? Dust then sand is blown at a device over several hours in an environment
of 140°F while operational simulating situations like desert sandstorms or devices with fans or unsealed internal components are exposed and can be damaged due to contaminants.

What Questions to Ask? Ask for details about how the test was performed, to ensure the test is reflective of the environment your workers may find themselves needing to operate in. Factories, mills and mines can have these types of conditions as much as outdoor environments can.

Low Temperature Test

What is a low temperature test? Placed in a -20°F environment for thirty minutes and powered on in the extreme cold the devices successful completion means the device was able to boot in extreme temperatures without causing damage to the hard drive.

What Questions to Ask? If you ever work in a cold environment, ask if this test was
performed and how data integrity was tested.

Temperature Shock Test

What is a temperature shock test? A series of three tests where the device is placed in an environment of 200 degrees F then -60 degrees F to test reliability when moving between extreme temperatures. Thermal shock can cause fogging or condensation inside the device which can impact the screens readability; this test simulates the environment a delivery driver might encounter when restocking food from a freezer truck or from a cooler.

What Questions to Ask? Was this test performed and do I want to risk damage from
thermal shock if it was not?

Humidity Test

What is a humidity test? The device is tested in temperature cycles of 86 degrees F to 140 degrees F at 95% humidity to simulate a worker in an outdoor tropical environment. The main issue in these types of environments is the ability to transfer heat. If the device becomes overheated, it can become inoperable maybe even permanently.

What Questions to Ask? Has the device been tested for high humidity? Will it
survive everywhere it may be needed?

Rugged Device Buyer’s Guide

Once you understand the rigorous Mil-spec testing is the first step in selecting the highest quality yet most reliable rugged device for your needs. A manufacturer may claim to have a “Mil-Spec” ruggedized device, but when you read the fine print, you may see it was only tested for altitude and not drops or spills, the most common causes of failure.

The simple fact is, any device can be labeled “rugged.” Customers must be armed with the right information to ensure they get the ruggedized mobile computer or tablet that meets their needs and offers the lowest total cost of ownership (TCO).
Therefore it is important to remember;

  • Consumer grade devices disguised as “rugged” do not offer the same level of durability or security as mobile computers that are built from the ground up for enterprise-grade applications and to perform reliably in the harshest environments.
  • Customers evaluating rugged devices need information that helps them understand what MIL-STD-810G tests mean, which tests really matter, and what questions they should ask to ensure the device will be the right technology for their needs.
  • Tight budgets require mobile computing technology to last longer than ever. Customers should evaluate TCO based on the cost of owning the technology over the full lifespan of the product, not just the initial investment. Whether you are looking for mobile computers or tablets, it is essential to understand how and where the devices may be used to ensure you get what you expect and select the right technology that can provide a durable and reliable solution for years to come.

For questions or more information on truly rugged solutions call 800-TOUGH-31 or email